| Address: | CG Road, Ahmedabad, Gujarat |
We visited Mc Donald's at CG Road, Ahmedabad branch on 21 April 2022 at 10:15 pm. Before placing order, we confirmed with store manager Dipesh if they are open for dine in or not. Once they confirmed that they are open for dine in, we had ordered our food. Our order number was 339. After ordering we set at nearest place of counter as they were turning off lights and ACs.
Without considering that we are seating at one table, they turned off light, fan and AC over there. Even after asking them several times, they didn't switched on light or fan and asked us to seat somewhere else.
Is this Mc Donald's standard of customer service? This is how customers are treated here? Manager was not at all supportive and he was just in a hurry to close store. If they were not ready to welcome customer then they should say no before taking order. That was such a ridiculous behaviour from manager and other serving staffs. We left our food there and step out of the store.
This was waste of time and money for us as no one wants to eat at place where customers are not welcomed and treated worst.
You can check CCTV for more details. There were other customers as well who were eating their meal, but store incharge turned off light and AC.
Looking forward for resolution of this matter at earliest.
Dipak
[protected]
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