Mcdonald's India — Poor service and unspecific order

Address:

Marris Road, Aligarh, Uttar Pradesh

I ordered a mc.spicy paneer burger with extra cheese and a mc puff from your outlet at aligarh, uttar pradesh.but to my surprise extra cheese from my burger was missing but i had been charged for the extra cheese.

is this the way you deliver, it was a take away order, i went there personally and placed the order