Mcdonald's India — quality is not good anymore

Address:Gurgaon, Haryana, 122002

Hi team,

I feel so bad to actually write complaint about my favorite place.
I visited mc donalds in cyber hub yesterday and this is the 2nd time in row that quality of food is so poor. I ordered mc spicy chicken burger with fries and coke. Well earlier this burger used to come in a box packing and now you serve it in a common wraping paper seems like a road side burger. For once you try and ignore because they say we have changes the packing. When you open it the size of burger is so small, it does not even taste good. Chicken feels like rubber. Very hard to chew. Totally waste of money and then fries are under cooked as if they are serving in hurry. Let me tell you there were only 2 people at that time who ordered their food. May it is a cost cutting but let me tell you that you have raised the price. Please do not change the image of people favorite place. This is literally disgusting.

Yes, my views are changed and no more visit to mc donalds
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McDonald's India customer support has been notified about the posted complaint.
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Dear Customer (Karanridhi),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's

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