Mcdonald's India — refund for transaction

Address:682024
Website:[email protected]

I placed a order in Mcdonald at cochin-682024, lulu mall, 50/2392, NH-17 and I paid the bill through my credit card. Transaction was completed and receipt came out and I also got mobile sms of transaction confirmation. But mcdonald crew said that drawer couldnt open because of network issue . He said that i have to pay cash for the order and the current transaction amount will be credited in your account with in 48 hours. But it is almost one week, i didnt get the refund. I also mailed to [protected]@mcdonaldsindia.com but still no reply.
+2 photos
Was this information helpful?
No (0)
Yes (0)
McDonald's India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Shyamjit,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    McDonald's India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    1406
    Pending
    294
    Resolved
    402
    McDonald's India Phone
    +91 11 2460 4047
    McDonald's India Address
    Head Office, 13A, Jor Bagh Market, New Delhi, Delhi, India - 110003
    View all McDonald's India contact information