Mcdonald's India — Refund not credited

Hello,

I did tried to order from mcd on 24th July but was getting continuosly failed and on the 4th attempt order was placed.
1st attempt was done and payment was failed and that amount got refunded
2nd attempt was done using credit card and that successful after 2 hours and this is amount not refunded yet
3rd attempt was successful and order was placed.
I'm not getting any response from McDonald's India. I tried from their app as well as wrote a mail. But they are not replying to any one of these.
It is been more than 10 days and their TAT is 10 days.
I want this refund as soon as possible.
Thank you