[Resolved] Mcdonald's India — Refund not generated

[Resolved] Mcdonald's India — Refund not generated

V vibhu.upamanyu from Hyderabad, Telangana Jun 19, 2022 Jun 20, 2022 This thread was updated on Jun 20, 2022

I had ordered using kiosk at McDonald's at Sarath City Capital Mall in Hyderabad on 12 Jun 2022. While i was paying at the kiosk using UPI the kiosk lost connection but the UPI transaction of Rs.1, 139 was successful and money was deducted from my account. The order was however not placed so the McDonald employee asked me to pay via cash and said that refund will be generated within 2-3 hrs. I am yet to receive my refund. UPI ref. no for the transaction is :[protected] I've attached screenshots of the +2 photos Was this information helpful? No (0) Yes (0)
Jul 23, 2022 Complaint marked as Resolved McDonald's India customer support has been notified about the posted complaint. Verified Support Jun 20, 2022 McDonald's India Customer Care's response Dear Vibhu, We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number at [protected]@mcdonaldsindia.com, and our team will take this ahead. Regards, Team McDonald's
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