[Resolved] Mcdonald's India — Refund Not Received and Fooling Customer with Incorrect Timelines

[Resolved] Mcdonald's India — Refund Not Received and Fooling Customer with Incorrect Timelines

A aryan.oberoi from Pune, Maharashtra Dec 27, 2022 Dec 28, 2022 This thread was updated on Dec 28, 2022

On 16-Dec-2022, tried placing the order using Mc Delivery App but it had failed 5 times resulting in 5 transactions for which order was not placed. As stated by Mc Donalds the refund will be issues in 7 working days, but nothing happened! Refund amounting to Rs.2326 is still pending and they just keep fooling around! Will keep raising it to each portal till it reached to Saurabh Kalra! Was this information helpful? No (0) Yes (0)
Jan 3, 2023 Complaint marked as Resolved The refund has been received. Thank you McD. McDonald's India customer support has been notified about the posted complaint.
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McDonald's India Customer Care

from Hisar, Haryana

Dec 28, 2022

Verified Support

Dear Aryan,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number at myfeedback @mcdonaldsindia .com, and our team will take this ahead.

Regards,
Team McDonald's