Mcdonald's India — Refund of my extra payment

Suchita Keer

Dec 21, 2022

Website:

Mc Donald's app

Dear Sir,

This is with reference to the order dated 27.11.2022.if Rs.258/-.I had tried making online payment through payment gateway from Kotak Bank which was unsuccessful as per the Mc Donalds app..so i made payment in cash. I had got the message from McDonald's that the money will be credited to the account in 2 to 3 days.but the credit dint happen..so i called up my bank for the same and raised a complaint regards to this...and got the revert stating that the amount has been credited to the merchants account already .

The transaction Id is [protected].

Have been following up with them since Dec 6 yet no proper solution from them.
Have not got my refund yet.

Thanks and Regards

Suchita Keer

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McDonald's India Customer Care

from Hisar, Haryana

Dec 21, 2022

Verified Support

Dear Suchita,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at myfeedback @mcdonaldsindia .com, and our team will take this ahead.

Regards,
Team McDonald's