[Resolved] Mcdonald's India — Refund regarding payment

Adi2563

from Kolhapur, Maharashtra

Feb 17, 2022

Address:

McDonald's kolhapur highway fsdt

Paid twice for order. Previous at 8:59am on 6/2/22 on gpay and then again at 9:07am. Gpay payment was apparently not received by the restaurant so I had to pay by card. Screenshots submitted in attachments. Made payment of Rs543/- twice. Please resolve it soon, it has been more than 10 days now, restaurant is not responsive at all

+2 photos

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Mar 21, 2022

Complaint marked as Resolved

McDonald's India customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2022

McDonald's India Customer Care's response Dear Adi,

We are sorry to hear about your experience. Your delight is very important to us.
Kindly share your Email Id, contact number and store's location at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's