[Resolved]  Mcdonald's India — Refund yet not processed

Address:

McDonald's - Seawood Grand Central, Store Manger Pradip-+91 70216 01138

I have visited McDonald's in Seawoods Grand Central Mall, Seawoods, Navi Mumbai on 10/01/2022, I had made the payment at McD outlet from the self order machine installed for my order. But got a time out response and the money was deducted. Upon asking them to confirm several time with the transaction ID and other details, they were not helpful and said it will be returned in 14days if deducted and to do the payment again with other modes of payment which I did.

I've confirmed with my bank and the understand that the disputed transaction was complete and I was not serviced for same. Request you to make the payment back. I had been trying to contact them since last few days but never got a positive reply. The store manager Pradip later confirmed the payment received and to contact the store later, however the response was same and was denied my refund. Request you to do the needful.

Thank you.
PRASHANT PANDEY.