Mcdonald's India — Security

Address:

Kolkata, West Bengal

Dear Sir,

Subject - Security footage at McDonald's outlet in Manisquare mall, Kolkata

I had visited the McDonald's outlet in Mani Square Kolkata on 28/05/2017 between 5:50 pm to 6:50pm.

At 6:55 pm I left the outlet but I may have left a shopping bag at one of the tables. When I realised the same, I immediately went back to the outlet only to find that there was no shopping bag at that place.

I contacted the store manager requesting him to please check the lost and found section. At first he denied to do so saying that it was rush hour. But then I repeatedly said that the bag contains garments worth Rs 5, 500. So he went inside the room . Came out in 2 minutes and said that there is no such baggage here. Then my colleague requested to check the CCTV footage, to which they said they cannot show us the footage. But on repeated requests they said that they will check and let us know. Again they went to the same room and came out in like 1 minute and said that their CCTV does not cover the table we were sitting on and then they said that u should take care of your belongings. I accept my fault here.
All I want to know is where did the shopping bag go.
I am a loyal customer of McDonald's, and that is like my go to place everytime I go to a mall.
Please assist me in someway. And let me solve the riddle that if there is a CCTV survelliance how is it possible that it CANNOT COVER A TABLE WHICH IS A PART OF THE RESTAURANT.
It is my humble request to you to assist me with the same.

Thank you,
Shouvik Mitra
[protected], [protected].

Attatchment (s): Recipt of items lost