[Resolved]  Mcdonald's India — Service not provided

Address:Nadiad, Gujarat 387001

Hello respected,

I want to complaint for following store,
McDonald's
[protected]
https://maps.app.goo.gl/34RSY2B1scGQWqx36
Nadiad, Gujarat

My complaint regarding
First of all while ordering they are not entering proper number because we are not getting invoice on our bill.
Second, they are providing straw and cap on cold drink cup,
So how they provide on zomato and other partners order?
And we are providing you charges so you can't refused to provide straw and cup cap, every time store has answer that plastic has banned but there are many replacement available and we are paying to you for that so you should take for that, we are not begging to you.
Store is not kids friendly, they are not taking of kids playing area and since last 2 years they had not provided single balloons to kids.

And some of staff members are very good by which daily customer are bounded but some of staff members behaviour is very bad like we came to their shop for begging and even they are not explaining offers to customers .
Even in rush time they used to open only one counter for booking.

I hope you had understood my problem. If you had any problems you can revert me back.
Thank you.
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Dec 28, 2022
Complaint marked as Resolved 
McDonald's India customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2022
McDonald's India Customer Care's response
Dear Rizvani,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's
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