Anand Silicon Chip, SN 1, 1A, 2A, 2B, 14 305 No 306, 8/1/305, Old Mumbai Hwy, Shaikpet, Hyderabad, Telangana 500008
Hi,
I had an errand in Toli Chowki(Hyderabad) area this morning. I was waiting for someone there and it was taking time. I felt the need to use restroom. I saw McD in front and asked them if I could use the restroom.I was denied 3 times in a row with an excuse of washrooms not being clean. I know its not legal for any restaurant or hotel owner to forbid someone especially a women to use washroom. This incident bugged me so I went in to see what the real situation was. Everything was fine, washrooms were clean so I went and talked to the branch manager and told them about the inappropriate behaviour in their staff. They said sorry but I could see that they are just saying this to sway me away. Later on when I asked for coffee I was told that its not available. Same happened for wifi. I felt discriminated of being a north Indian in a restaurant filled with south Indian staff. Felt very bad about being treated this way.
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McDonald's India customer support has been notified about the posted complaint.
We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id & contact number at [protected]@mcdonaldsindia.com, and our team will take this ahead.
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We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id & contact number at [protected]@mcdonaldsindia.com, and our team will take this ahead.
Regards,
Team McDonald's
Thanks for replying.
Seems like "[protected]@mcdonaldsindia.com" is not a legitimate URL or email ID. Could you help?