[Resolved]  Mcdonald's India — staff was rude

Address:

Lulu Mall, Edapally, Kerala, India, Ernakulam, Kerala

Hi,
Today i visited mcdonalds in lulu mall, edapally, kerala, india. I had a bad experience with staff named vishnu. Me and my sister were ordering and i pulled out my card for payment and he, in a quite rude and disrespectful manner shouted to me “how many times i told you that we don’t take card, only cash! I told you many times!” (He actually didn’t tell me once, he told my sister that they don’t take card, which i didn’t hear) he was shouting and also looking at me in a weird way and was quite rude towards my sister when she said something about his behaviour while we were paying. When i saw his colleague i asked him for vishnu’s name and he got short tempered and said “vishnu! Vishnu is my name? Why do you want my name? Is to complain?? Go complain... I dont care i was planing to quite this job anyway! So go complain i don’t care!”. I am 25 now but since i was 17 i have been to mcdonald’s in many occasions with my friends and family i always had a great experience with the food and the staff. I have never met a staff who was rude until today. There was a small queue behind me while this incident occurred and it was humiliating to have a staff from mcdonald’s to yell at me like this. My sister recorded a video too for proof. If you guys require that i will get the video and mail it to you.