Mcdonald's India — Transaction failed but not yet got the refund

amit.kumar070176

from Pune, Maharashtra

Dec 17, 2022

Address:

Flat No 402, Building A1, Hari Ganga Soc, Yerwada, Pune - 411006

Hi,
This is Amit Kumar. Have placed an order twice on 2nd Nov 2022 from amazon pay which were failed through McDonald mobile app. From the app, I can see that the refund has been initiated for both transactions, but it has not yet come to Amazon Pay. Had a discussion with Amazon customer service. They are looking RRN number for the same which in not available in the mobile app payment history. Have attached the screenshot for the same (transaction surrounded by red square).

Can you please share the RRN number for the same or settle the same? It has been more than a month now/ Your quick reply is appreciated.

Thanks and Regards,
Amit Kumar
[protected]

+1 photos

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Comments

McDonald's India Customer Care

from Hisar, Haryana

Dec 19, 2022

Verified Support

Dear Amit,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at myfeedback @mcdonaldsindia .com, and our team will take this ahead.

Regards,
Team McDonald's