[Resolved]  Mcdonald's India — Unexpected Service

Address:Jaipur, Rajasthan

COMPLAINT DON'T SUITS McDonald's India. STILL A LOT ARE HERE NOW. I have been visiting Mcd daily (except Sunday) since one and half a year, at the elements mall jaipur location. And i use to have large EVM with extra McVeggie and a puff, for a long time to spend we go for more stuff. Staf[censored]se to know us very well. 1.) A few days back i bought a pizza McPuff, a large fries and a soft serve with chocolate topping. The topping was not at all up to the mark. When i asked the counter boy about the topping and the quantity of fries, the man with dark green shirt ( might be floor manager, with a name tag Vivek or something, will post his name and photo as well by today ), replied very rudely that we serve like this only, it might be you got extra before. I was like pissed with that behaviour. The place i was sitting at was having a leakage. 2.) Yesterday i ordered two McVeggie, two Large Coke and a puff, the counter boy billed me a single McVeggie, a puff and two large coke. the bill was 251, the screen was not showing anything. The boy asked me to pay 351, i was sure that bill cannot be this much. Before making him sure that i ordered two McVeggie i asked for the bill ( as that counter boy never use to provide the bill and never ever the screen on the client side use to show anything ), the bill total was 251, i was totally pissed this time and asked him that if the bill 251 is then how can you ask me to 351 and you were providing me a bill as well, before i go a further discussion. The man in the dark green shirt ( same as last time ), with a very rude voice replied me that its your duty to collect the bill. And it happens that the counter boy miscalculates the total amount ( here, when the total use to show in the billing machine the how is it possible ). I was totally pissed now, i asked for the feedback/complaint form, but he provided me a suggestion form with no use i guess, when i left the counter one of the guy commented me from back DHANYAVAAD and all of them were giggling. There was no other manager or someone to complaint with. I was so pissed that i just ate Mcveggies and left my both cokes and puff and left the store. 3.) You can visit the store and you will find lot of flies disturbing you and other tiny insects on the mirror side. HERE I WANT A ANSWER IF I AM OPTING McDonald's to go for a meal and paying a good amount, DO I DESERVE THIS. Even here comes a point When a daily visiting customer gets a service like this then how long will McDonald's Brasil or McDonald's UK or McDonald's Italia or wherever it is, will go with its service after coming to such a name and level. McDonalds authority should go for the footage at yesterday between 6:00 PM-6:20PM and check for this complaint is genuine or not, i was wearing a black nike t-shirt printed Barca Just Do it on it . Contact me on [protected]@gmail.com or +[protected] / +91 -[protected]. Attaching the snaps took on the first incident.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    McDonald's India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    1406
    Pending
    294
    Resolved
    402
    McDonald's India Phone
    +91 11 2460 4047
    McDonald's India Address
    Head Office, 13A, Jor Bagh Market, New Delhi, Delhi, India - 110003
    View all McDonald's India contact information