[Resolved] Mcdonald's India — wrong product given

Dhruvil Parikh

from Surat, Gujarat

Address:

Ahmedabad, Gujarat, 380009

I ordered cheesy italiano, mc aloo tikki and american cheese supreme meal for take away. Instead of cheesy italiano they gave me mcveggie. As i live 6 kms from the outlet and was too hungry, i didn't go there for replacement. It was my first try for cheesy italiano and this happened. I am very disappointed and angry from this kind of service. You should atleast check atleast once before giving to customer. You owe me an offer now.😠

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Aug 7, 2021

Complaint marked as Resolved

McDonald's India customer support has been notified about the posted complaint.

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McDonald's India Customer Care

from Hisar, Haryana

Verified Support

Dear Dhruvil Parikh,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your contact number Email id and store location along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's