[Resolved] Mcdonald's India — Wrongful delivery of my orders

Jigjinni

Jul 19, 2021

Address:

Aundh Pune india

I am a senior citizen and have ordered veg burgers for myself and my wife with Aundh Pune outlet.The order details are-
Your order No. AUN-DL[protected] of Rs. 396.00 has been dispatched from Aundh Store. Track your order here https://tinyurl.com/yhg3g7mh . -McDelivery

The order was scheduled to reach me by 8.45 pm but was delivered at 9.30 and on opening the bag found non veg burgers inside and immediately informed restaurant about wrong delivery.The person in restaurant informed me that all delivery riders have left and if you need replacement you have to come to outlet.I had no option but to go all the way at night and collect it at late hours.
Very surprised and annoyed of McDonald’s services.😡😱

Was this information helpful?

No (0)

Yes (1)

Aug 20, 2021

Complaint marked as Resolved

McDonald's India customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2021

McDonald's India Customer Care's response Dear Customer (Jigjinni),

Thanks for writing to us. Your delight is very important to us. Kindly share your Email Id, contact number along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's