Mcdonald's — No Refunds even after a month

Hi there, my name is Shane. I ordered burgers on McDonald's delivery app, however the money was deducted but the order was not successful, assuming that I will surely be refunded, I ordered again the same but same issue happened again. The order totalled INR 1206.00.

When I contacted the store they said it will be refunded in 7 days. The mcdelivery app says refunded but money is STILL NOT CREDITED IN MY AMAZON PAY BALANCE.

I have been calling the store from almost a month but they have only postponed it saying please wait 2 days or 3 days and it's been a month.

This is very bad experience.
Please refund my money.