Mcdonald's — Unprofessional behaviour over the phone

Address:Mumbai City, Maharashtra, 400066
Website:www.mcdonalsindia.net

I called from my landline no[protected] on 1st feb, at around 2050hrs to order on the cetralised no 66000666. I also helped them with my registered mobile number [protected]. However wasnt able to connect you because of some technical issue. Somehow i managed to get the managers number for korakendra, borivali west branch and explained him that due to this problem i m not able to order so can u help me with your branch no through which i can order. Bt he denied for the same and asked me to order online and there is no other alternative way i can help you. Later when i told him that i will share my feedback online. I got a call from ms. Smita at around 2100hrs to take an order
If ms. Smita had to call me to take an order than why cant a manger provide me with the same alternative earlier.
Didnt expected the company like mcdonalds to behave in such unethical and unprofessional manner.
This shows that the company doesnt care for its prospective customers.
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