[Resolved] Mcdonald's — Wrong Order Given (Non Veg instead of Veg Meal)

rajat_bansal

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Hi sir, Yesterday(27th April) I went to Mc Donalds with my friend at around 9:30 PM. I asked for one Chicken Burger Meal for my friend and one Mc spicy paneer Wrap meal for myself and I paid for it. He gave me Chicken burger after 2 minutes and asked me to wait for 5 minutes for my Meal. After 15 Minutes he gave me my meal and the instant I took a bite of it I experienced some different taste and it was chicken wrap meal. I am pure vegetarian and it is a big religious issue for me. After this instance, I took that meal and I went at counter to speak with their manager. They understood that they had made a big mistake and their manager came after 5-10 minutes and started making excuses that "sir there are lot peoples and our guy got confused" and had started blaming me instead of realizing his own mistake. They gave me paneer wrap at that instant and ran away from the situation. I could not able to do anything because I was hungry and I took that wrap and ate it. The Address of Mc D is Hardcastle Restaurants Pvt Ltd Mcdonald's Family Restaurant, Phase, Landmark - Behind Udupi Garden, Tel: +91-[protected] Please put a fine over these people so that he would not do the same mistake with the others.

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Aug 14, 2020

Complaint marked as Resolved

McDonald's India customer support has been notified about the posted complaint.

Apr 28, 2014

Updated by rajat_bansal Hi sir, Yesterday(27th April) I went to Mc Donalds with my friend at around 9:30 PM. I asked for one Chicken Burger Meal for my friend and one Mc spicy paneer Wrap meal for myself and I paid for it. He gave me Chicken burger after 2 minutes and asked me to wait for 5 minutes for my Meal. After 15 Minutes he gave me my meal and the instant I took a bite of it I experienced some different taste and it was chicken wrap meal. I am pure vegetarian and it is a big religious issue for me. After this instance, I took that meal and I went at counter to speak with their manager. They understood that they had made a big mistake and their manager came after 5-10 minutes and started making excuses that "sir there are lot peoples and our guy got confused" and had started blaming me instead of realizing his own mistake. They gave me paneer wrap at that instant and ran away from the situation. I could not able to do anything because I was hungry and I took that wrap and ate it. The Address of Mc D is Hardcastle Restaurants Pvt Ltd Mcdonald's Family Restaurant, Phase, Landmark - Behind Udupi Garden, Tel: +91-[protected] Please put a fine over these people so that he would not do the same mistake with the others.

I want full compensation from him.