[Resolved]  Med Plus — Purchase of sugar/diabetes testing strips for checking sugar

Website:No web site. Personal complaint by me

I am P Yoganandam, Retired Senior Senior Manager of Canara Bank and a senior citizen. I have been regular customer of Med Plus and I have been purchasing various tablets every month from Med Plus to the tune of around Rs 2, 500/- per month for my personal purpose for my ailments namely Diabetes, and minor heart problem.

I purchased from Med Plus medical shop near Sahara Estate, Mansoorabad, Sailajapuram branch of medplus one bottle of ACCU CHECK sugar testing strips on 27/05/2021. I checked my sugar levels for three to four days and the strips are OK. Yesterday and for the last two days when I started to check my sugar level, I found to my surprise that all the strips are of no use as the sugar testing machine is giving that the strips are error. Error strips are only there in the bottle supplied to me. I had to purchase for Rs 975/-.

What is the reason for supply of this type of strips? Whether I have to come to a decision that the pharmacy starting cheating the people and public by supply o[censored]seless items.

I request to you to take up with top officials and solve my grievance by supplying good strips for checking my sugar levels.

I hope you will help me.

Thanking you sir, in anticipation, with best regards

Yoganandam
cell no [protected]
Mail : [protected]@gmail.com
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Aug 12, 2021
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2021
MedPlus India Customer Care's response
With reference to your email, Please be informed we have reverted back to you on the raised ticket.

We value your association and assure you of our commitment to serving you in the best possible way.

Warm Regards,

Customer Care Team.
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