Medlife — disgusting service of midlife - complaint against non-receipt of medicine

Address:

701 7TH FLOOR DHEERAJ APARTMENT 2, ROAD NO 5 NATWAR NAGAR, 400060

Dear med life,

Stop playing with people life...

I just spoke to floor escalation supervisor (Dhiraj pal) but he has no knowledge about process and do not have a solution to resolve my problem.

I would recommend medlife to stop their business and do the root cause of all their management, quality related issues.

Its my warning to you = if i dont receive my refund or medicine by today before 5 pm i will go to any extend and make sure your all social media will have this conversion.

Medlife executive would be responsible for their own reputation in the market.

Also i am going to register fraud complaint in "aaple sarkar" maharashtra government web site and recommend to cancel medilife license to operate in maharashtra.

I spoke to your supervisor sushant kamble but he has no solution.

He said tomorrow we will arrange call back.

I would like to know what sla for complaint resolution?

Third class level of service provided by medlife. I am going to use all possible social media (Facebook / wats app) to spread this issue which will impact medlife reputation.

Also will raise formal fraud fir in nearest police station.

I want my refund tonight or else deliver all medicine by tomorrow before 11 am.

I am very disappointed and frustrated with your service.

Please consider my email as friendly reminder next time will sue all your executive in court.

Please immediately fire below executive for not resolving my complaint and providing incorrect solution.

Harshad gavande
Harsh parmar
Sushant kamble

Very very very diwngrade service by medlife.

I will recommend all my facebook friends not to use medlife and use other companies.

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This is with reference to the non-receipt of medicine on time. I have made two orders for medicines and made payment on 07.02.2020 through internet banking –axis bank.

We have raised a complaint after 48 hours for non-receipt of medicine on 10.02.2020 by 7.05 p. M (Executive – harshad gavande)

Or4353feb-002a for rs 544.94
Or7363deb-004a for rs 250.31

Accordingly, we have received delivery of medicine on 11.02.2020 against order no. Or7363deb-004a.

Today delivery boy has returned the below order due to non-receipt of payment whereas payment is already done on 07.07.2020. Hence again we have add on query on 12.02.2020 by 9.55 a. M (Executive – harsh parmar) for pending order order no. Or4353feb-002a on earlier complaint raised on 10.02.2020.

Details of order

Or4353feb-002a for rs 544.94
Payment reference no.[protected]
Mode of payment : internet banking
Bank: axis bank
Mobile no. [protected]
Request you to kindly check and provide the resolution at the earliest. This is to inform you that this a 3rd instance of delay in delivery of medicine.

Kindly look into the matter.