Medplus India — substandard delivery / no reply from customer care-medicine damage

Address:

Thane, Maharashtra, 421203

Dear director / chairman
I contacted [protected] and go thro my recordings how sweetly they are not taking commitments.
Are the company taking my money for granted?? And making the patient to suffer???
From: bk. Vasudevan [mailto:[protected]@indoaminesltd.com]
Sent: friday, september 01, 2017 3:56 pm
To: '[protected]@medplusindia.com'
Cc: '[protected]@gmail.com'
Subject: are you cheating middle class people

Dear director /chairman
My registered phone no [protected]
Patient name is anuradha vasudevan - she is a grade-2 sugar patient.
I placed the medicines order from kalyan 421203 dombivli 10 days before for rs 4000+
Last one year everymonth i place order for rs 4000- avg permonth. I used to get medicines thro fedex within three days with out damage
They promised me to send within 3 days
Last time they despatched after 8 days.
Courier could not deliver and i went personnaly to collect. They started courier thro a substandard courier.
Entire package got spoiled
Today at this time 3.51 pm my cell no [protected] kept on hold for 33 minutes
Your executive is not coming on to the line to speak
Can you give the contact numbers following persons to get back by money