Meritnation — They have cheated with false promises

Website:

meritnation.com

This is about the fraud which Meritnation institution which is a part of Aakash group.

These people are giving false information and asking parents to pay the amount at a time and once they received the amount they will never come back, also top to bottom management are into frouad buisness, this is way they makes money.

It's being 2 months now have paid the amount and I was following up with then but they are still giving false promises.

Have raised concern on there LinkedIn as well but these shameless people just telling all nonsense below are the proofs which they sent with false commitments.

We should take some some strong action against then.

******‡*******

On Thu, 18 Mar, 2021, 7:57 PM Sandeep Jha, wrote:
Hello Team - Please find the attached bank details for refund cheque copy.

Regards
Sandeep

On Thu, 18 Mar, 2021, 6:05 PM MN Care, wrote:
Dear Mr. Jha,

Greetings from Team Meritnation!

With reference to your request to cancel the enrolment and refund the paid fee, we would like to inform you that we are processing the same. The paid course fee of Rs 13, 500/- will be refunded to via NEFT in your bank account for which we will be requiring a cancelled cheque image containing the Beneficiary Name, Account Number and IFSC details. Once we receive the account details, we will process the same and same will be credited to you within 10-15 days.

For rest amount of Rs 40, 500/- financed by Bajaj Finance, we will be initating a cancellation request with Bajaj for the same which can again take a time of 10-15 days. Any EMI deducted from your account will get credit to your linked account within 10 days of loan cancellation confirmation by Bajaj team.

Please let us know if you have any questions.

Regards,
Team Meritnation

229643:1677838

On Fri, 26 Feb, 2021, 12:09 PM Sandeep Jha, wrote:
Hello Team - May I ask for the update on this issue, today is 4th day and I didn't received any response or call from anyone.

Now I want to escalate this issue to your higher management, can some one please share the email ID or anyone from your team can add them to this email chain.

I never saw this kind of response from such a big and reputed company, disgusting.

Sandeep

On Tue, 23 Feb, 2021, 7:24 PM MN Care, wrote:
Dear Sandeep,

As per the telephonic conversation, would like to inform the complaint has been escalated to relevant department (Ticket id:213360).

Further, We remain at your disposal for any further details you might want to discuss and would be grateful if you let us know the same at[protected] between 10 am to 9 pm IST.

Alternatively, you may reach us on our e-mail id i.e. [protected]@meritnation.com


Thanks and Regards
Nikhil Nair
Customer Engagement
On Tue, 23 Feb at 11:45 AM, Prem - spoke with student father

Non verified reason : New fresh live classes batches committed for grade 11th PCB.Client is very much frustrated and asking for Refund or asking fresh batch.

Also, client saying FE shreshtha also agreed on call that she shared the wrong info related to batch.

Time taken 3-4 workings days

agreed

213360:1677838