[Resolved]  Meru Cab Company — Cheaters

Address:

Bangalore, Karnataka

What ever i am narrating below has happened around 7 times. I usually book a cab for a pickup between 9 Pm and 10 Pm using Meru MOBILE APP. The booking gets accepted but either the cab driver will cancel this booking himself or there will be a NO SHOW. Later when I call back 44224422, they will send a cab. At the end of the trip they will charge a convenience charge of Rs.60 or so. When I call them back, rep will tell I would get a call back in 48 hrs and will reverse the complete convenience charges till date. But no body called me. I got sick and tired and left it there. But to add to the pain, this is what happened. I booked a MERU cab on Nov 2nd 2014 using Meru MOBILE APP. Pickup : Vidyaranyapura Drop : Hebbal timings: 9.50Pm As usual, the cab did not arrive on time. I called them and asked and was told that a cab would be sent immediately. But the cab came only at 10.02 Pm and dropped me at 10.20 Pm. My bus from Blore to Hyd was at 10.15Pm and I missed the bus. I had paid Rs. 1200 for the ticket. To add to it, a convenience charge of 40 Rs was added. I have raised a complaint with them to reverse my Bus Charge and All my convenience charges ASAP. Reference Number is 31528143. I have not heard from them till now. Anybody please let me know how I can get back my money. - Ramesh ramesh.[protected]@gmail.com