[Resolved] Meru Cab Company — Psuedo Meru cabs cheating | |||
Booking reference: 33045501 Cab # DL1YD6277 Meru has started a service that is no different from UBER. It has all the characyers o[censored]BER for which they were blacklisted. 1. The cab did not have any logo of Meru, it means it was a hired taxi and not Meru. 2. The cab did not have GPS except the mobile of driver 3. The cab did not have automatic system of billing and other info that Meru has. 4. He even stopped to pay taxes at Noida border that Meru cabs do not 5. The cab driver did not know the way and despite advise took longer extra longer routes. He did not have GPS to locate address. He drove some 20 kms extra. The bill was Rs 932 from Delhi Railway station to Amity Noida & wanted to pay the taxes extra with no receipt given. He could not provide thermal paper receipt rather had his own printed slips. 6. The control room who I called several times gave lame excuses and defended the driver. Instead of action, Meru sent me silly SMS several times asking to use Meru in future. I missed my meeting and on written complaint, no response received from MERU. MERU ENFRENCHISED CHEATING OPERATIONS!!! Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Mar 20, 2015 Meru Cabs Customer Care's response Hi Hari,
We deeply regret the inconvenience. We'll surely action this up on priority with the concerned team, take corrective measure and reach out soon.
Warm Regards,
Team Meru
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