[Resolved] Meru Cabs Ahmedabad — Taxi never arrived | |||
I booked a Meru cab taxi to pick me up at 18:00 to the airport on Nov. 7 2015. They sent me the driver details 20 minutes before 18:00. When I called the driver to Check when will he arrive, he told me he is stuck in traffic and cannot come. I then called Meru again to ask them to send another taxi. They promised to radio a new taxi to pick me up by 18:10, but this taxi also never came. Fortunately I was able to ask someone to give me a ride to the airport otherwise I would have missed my flight. Meru cabs service is totally unreliable. KRA Narayan Was this information helpful? | |||
Complaint marked as Resolved
Meru Cabs customer support has been notified about the posted complaint. Verified Support Nov 16, 2015 Meru Cabs Customer Care's response Hi Anand,
Sorry for the inconvenience. Please share the Booking ID along with other details at [protected]@merucabs.com We'll check this up and reach out soon.
Regards,
Team Meru
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