Meru Cabs — NO CAB ARRIVED DESPITE CONFIRMATION

Address:

New Delhi, Delhi

REF: BOOKING REFERENCE NO. 38295222 DATED 18-APR-2015 TIME: 05:30 -MERU FLEXI CAR No. DL1YE1241 – CHAUFFER:JAMSHED – MOB: +91 [protected] SUB: NO CAB PROVIDED DESPITE CONFIRMATION Dear Sir, A cab with the above details was booked in Delhi for 05:30 as I had to go to the New Delhi railway station to catch Dehradun Shatabdi, dep: 6:45. I waited impatiently till 5:35 in the morning although the cab is supposed to arrive at least 5 minutes before the booking time. From this time onwards my frantic calls to the chauffer Jamshed began successively and I have lost count of how many times I called him up in vain. This so called Jamshed did not bother to inform me whether he would be coming or not nor giving me ample time to make alternate arrangement. Till 6:00 there was no sign of him. I was so nervous and dejectedbut had no way out. Finally I had to cancel my important trip to Dehradun as I did not have enough time to book another cab and the fact that the distance to the station is about 20-25 km and the time taken 45 minutes (approx.) I had on an earlier occasion faced the similar dilemma as well but ignored it. It is now well established fact that Meru cabs are untrustworthy service providers. I am going to inform the public at large through various forums that they should never trust the unscrupulous Meru cab services, especially if they have to board the flight or destined for railway stations where time is very crucial. They do not realize that a passenger who has booked cabs especially to go to the railway stations or airports are in dire constraints of time – each and every minute is very crucial. They lack the basic courtesies and manners of social conduct and polite behavior. I have decided never to book Meru cabs in future and that is the end of it. I WISH DOOMSDAY FOR MERU CABS !!! Suresh Pujari