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Metro Hospitals Complaints & Reviews

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Last updated Oct 3, 2023
Complaints 72
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12
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+91 12 1266 5042
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+91 98 1005 5136
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+91 12 1266 5044
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Metro Hospitals Head Office Address

Metro Group of Hospitals, X-1, Sector 12
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

Metro Hospitals reviews & complaints page 3

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D
dk107
from Haridwar, Uttarakhand
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pathology department disgusting response

Address:P4-351 DEEP GANGA COMPLEX SECTOR 5A SIDCUL, Haridwar, Uttarakhand, 249403

Myself Devendra Kumar Singh, I have taken appointment ENT doctor in Haridwar Metro Hospital, he recommended few testing, for which blood sample (CBC and AEC test) given in lab on 09/04/2019 and when today asked for Report, first they told to wait and after 30 mins, without any reason asked for resample of blood . When i annoyed, then they told that sample is clotted, may be due to improper mixing. My Question is that :
- Why unskilled...
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Address:L-94 Near Punjab National Bank, Sector 11, Noida, Uttar Pradesh 201301, Gautam Buddh Nagar, Uttar Pradesh, 201301

Doctor does not visit on time, even a patient is in pain, he would come on his convinient time, the staff service is the worst, my father is admitted here since 4 days, the worst doctors are not able to identify the cause, there is no releaving in chest pain and breathing difficulties, nurse just come for bp fever checkup and leaves, they are just for making money from poor patients,...
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S
sbreja
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

operation

Address:H no - C-8 / 1 Bhim sain colony Ballabgarh, 121004

Dear, my mother pushpa breja got operated last month for hernia from metro hospital faridabad and got discharged after few days and after the operation she start facing breathing issue so we took our mother to the hospital back and informed about it. After the check up they found my mother is suffering from dengue disease but before the operation my mother had no such issue that time we said fine it happens but now when she got discharged...
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K
Kunalsing
from New Delhi, Delhi
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the staff is non-responsive and is very rude.

Address:122017
Website:Metro Hospital & heart Institute

My mother is sick and i came to the hospital in emergency counter. We fill up all the documents submitted the fee and were asked to wait in the emergency section.

It has been more than two hours since i have been waiting here with my sick mohter. I have asked multiple times to the receptionist in the emergency and they are not responding. This has been the worst experience i have ever had.

This is probable the...
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A
Ashu1978
from Noida, Uttar Pradesh
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bad working policy while discharge the patient

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

To whom it may concern
Dear
My daughter baby Muskan was suffering from breath problems and admitted in ur hospital sector 11 noida located, she ving cashless Mediclaim of Rupees ten Lakh’s, but at the time of admission staff were demanding to cash deposit a sum of amount rupees ten thousand at least, in spite of giving our execution abt we r sincere and familiar clients with this institution but he was not ready to listen...
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S
shahnaz malik
from Gurgaon, Haryana
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dr did not check properly

Address:New Delhi, Delhi, ilor

My father today went to show heart docter in Metro Hospital sec-12 The docter neither did check my father properly nor did his old report check that, the docter was just drinking tea. Even so negligence that Dr's name is not even on the slip. In this way, do not even see Doctor of Government Hospital. We come to this hospital of thinking that the docter here will look good but also the same negligence on your part....
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R
Reshmita Malhotra
from Aligarh, Uttar Pradesh
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lifts not working.. no big lifts to take the patient

Address:Haridwar, Uttarakhand, 249407

My mother has been admitted here... And the lifts are not working
There are two main lifts for patients and visitor from which one of them is not working... The on working lift is really slow and the no. S are missing..
The nurses make you go to pharmacy for n number of times... There is no one to bring medicines for the in house patient who is paying in cash for every treatment...
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J
J Mishra
from Noida, Uttar Pradesh
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tpa & billing counter - misbehavior

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi, today[protected] me & my husband visited metro multi-specialty hospital noida for maternity insurance related queries.
Your staff behaviour was very rude.. I was about to post this on twitter also.
I am worried that.. At the time of my admission they will continue behaving like that only.
You are are supposed to bahave properly with your patients...
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P
Parveen Navani
from Noida, Uttar Pradesh
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irresponsive behavior of doctors..

My father admitted to metro hospital on 19th june and still in hospital under dr talwar, a junior doctor sagar was looking into respiratory problem and it gets resolved on 21st, however my father diagnosed with another problems of gastro as stool was not getting pass..

Dr rajat, dr jitendra was looking into case however it's been a week and they are still not able to find any solution. If i reach to dr sagar he says everything...
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E
Er Deepak Verma
from Hyderabad, Telangana
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dr and assistant dr

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.metrohospitals.com/feedback

Hi,
I visited to the dr. Anurag tandon on 8 november 2017 and revisited on 10 november with my ultrasound report to verify the same.
Experience is that how rude/worst/idiot doctors you have who do not have the manner to talk with patients. Teach them first the mannerism and etiquette that supposed to to during their mbbs 1st day.
What happened with me:-
8 nov-
I am a software engineer at hcl technologies...
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R
Ry An
from Bathinda, Punjab
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number of attendant

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I would like to bring it into your attention that metro hospital administrators and their management is worst then anything.
They do allow only 1 attendant at a single time but from the last three days their is no one who is checking on the attendants part.
People next to me are more than 4 people and are yieling like hell.
I understand their patient is serious and they have to take a special care of him but still that...
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H
hemant7373
from Noida, Uttar Pradesh
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complain about ct pns coronal-plane (1651)

Address:201309
Website:Metro hospital noida sector 11

My name anju and my mobile number is [protected]. Mai apna test karwane metro gayi thi jo test upar ctpns coronal plain hai. 2 october 2017 ko maine ye test ka sample diya tha ya karwaya tha ab tak iski report nahi mili hai or daily aaj nahi bani kal mil jayegi yahi bol rahe hai mujhe doctor ko vo report dikhani thi par jab report hi na mile to metro hospital kis kaam ka na koi ek time na report ka time. Phone b karte hai to vo b clear nahi...
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S
summet
from Delhi, Delhi
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payment pending

Address:Vadodara, Gujarat, 390009

DEAR SIR,

The purpose of this complaints is to follow up with you regarding payment . As of date your outstanding past due balance is Rs108908/- & Rs20225/-, we give service on 2015 still not get payment .i have all invoice also

Please remit payment in full immediately.

Thank you in advance for your prompt attention to this matter. I look forward to your reply.

Thanking You,...
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R
Reetesh Agarwal1
from Delhi, Delhi
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Low level of service

Address:Gautam Buddh Nagar, Uttar Pradesh

Today dated 11th july 2017, i admitted my wife in metro hospital, sector 11, noida in emergency and after that dr. Done a processor under day care and shift in one common room number 206.

I am very surprised to see that this room have two ac provision, one of ac is not working properly and second ac was not there... And one large size photography machine keeping this room and continue working & generate used heat... And room...
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C
Chinmay Gupta
from Gurgaon, Haryana
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Poor treatment of patient at metro hospitals faridabad

Address:Faridabad, Haryana, 121007
Website:www.metrohospitalfaridabad.com

On monday morning (5/6/17), a patient, devesh gupta (Uhid : 358131), room 405 admitted for an orthopedic surgery was sent for ecg.
A tube was connected to a vein in the neck of the patient. However, when she was sent for the ecg, the staff was arguing among themselves and not paying attention to the patient's treatment. They mishandled the patient and as a result of their negligence, the tube connected to the vein in the neck got loose...
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M
muskan kumar
from Noida, Uttar Pradesh
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Service

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.metrohospitals.com/group-hospitals/metro-hospitals-heart-institute-noida-sector-11

Metro hospital sector 11 is the worst hospital. Zero customer service and zero staff coordination, it's just waste of time. The person on the reception does not know which doctor is present at the moment and asks the customer to find it out. We are waiting outside for our turn and after sometime we got to know that the doctor has left without informing anyone. Unsatisfied......
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D
Durgesh Thakur
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Impudence

Address:New Delhi, Delhi, 110092
Website:Google

Dear sir,
I m afraid to inform you that Dr.shilpi tiwari, the urologist is really a nuisance for all. He talks rudely to the patients and forces them to take blood samples or other things from his known labs. He is indeed a stigma on the name of Doctors. He even passes acid remarks to the ladies. He doesn't even care of senior citizens. M also one of his victims. Please take some concrete action in this direction to relieve the patients...
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K
kamal muchan
from Bareilly, Uttar Pradesh
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Regrading fake bill

Address:Haridwar, Uttarakhand, 249402
Website:[email protected]

Sir

I like to complaint about the poor service of metro hospital (Haridwar)
My father was admitted in hospital due to suffering of heart attack on april,
The bill send to me by hospital staff is amount but during they claim bill from my company is different both bill invoice no is same but amount difference is more than 1 lakh.
He submitted bill to my company by fake sign of me and discount is also not...
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G
geeta5
from Gurgaon, Haryana
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Pharmacy service

Address:New Delhi, Delhi, 110008
Website:www.metrohospitals.com

Hello Sir,
mera naam geeta devi hai or meri age 56 he. mera ews ka card bana hua hai. me is hospital me urine problem ke liye opd me gayi or mujhe 1 hour laga doctor ka wait kiya fir doctor ne dawa di but jab me pharmacy me dawa lene gayi to mujhe 1 hour wait karna pada jabki wahan line bhi nahi thi sirf window pe me akeli khadi thi or pharmecy me 1 ladka tha jo betha tha par usne dawa nahi di fir 1 hour baad 4 tablet me se sirf 2...
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H
Harpal2085
from Bayana, Rajasthan
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Treatment summary

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.metrohospitals.com

Dear sir,
With regard of a serious careless in RICU. we request today to provide us our patient treatment summry and Doctor ready to provide as per our request and give us time 2pm they will give us requested detail. And doctor told us that you will get it from Madam anita we reached to madam anita 3 pm but we got reply i cnt give request detail as i m alone i will give only eveni g time. After her this iresponsble reply we try to...
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