Metro Shoes — Complaint against misbehavior of staff

Address:

1/2 Near Electric city house, Relief Road, Ahmedabad Gujarat

I Kamruddin writing this complaint about the person AIJAZ SAIYED who is working in Metro Shoes in Relief Road Branch Ahmedabad Gujarat.
I Had purchased a lady's sandals amount of 3990 Indian rupees at the time of buying that person was very polite and very respectful but somehow that item was found defective and I returned to the same store for replacement or repair they said once you bought we cannot replace with a new one but we can repair this if you want. so we returned the item on 24th May 2022 and he told us that it will be repaired within one week from the date of return.
Now today is 20th June 2022 around 10 times I had visited the store every time they are saying tomorrow, tomorrow after one month he returns our item without repair they just polished the item and return it as it is, and when we told him that this not repaired it is just polished so aijaz ahmed was misbehaving and he was very very rude at that time and he told us go and make a complaint where ever you want.
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