Metro Shoes — Credit note not adjusted

Address:

Ghatkopar weat

Dear sir

This is with regarding credit note cum repair memo no 62753 dated 5.4.18 for rs 2000/- at time of issuing credit note I have confirm with store manager that what will be expiry date for this note he told me that there will be no expiry for this you can any time redeem this voucher.

But on 11.6.23 when I visit shop for purchase of shoes I told them to adjust this credit note but they refused to do so.

I request you to resolve this matter at earliest.

As I have confirm trice at that time that there will be no expiry date so i have not purchase any thing as there was no requirement.

They are saying that at that time manger was different.

Once again request you to solve matter