Metro Shoes — I am complaining about my redeem points

Sudip Kumar Roy

from Hojai, Assam

Address:

Cachar, Assam

I have received sms from BW-METROS that I have added 300 Bonus points in my ClubMetro A/c and my current Bal. is Rs. 427.80. Accordingly, I went to your Show Room at Goldighi Mall, Silchar, Assam to redeem by purchasing accessories like socks, polish etc. But your manager/sales personnel said that if I purchase only shoes of Bags, then my bonus points will be adjusted.

If so, this is my last purchase from Metro Shoues.

Please send your views in this regards.

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Metro Shoes customer support has been notified about the posted complaint.

Nov 25, 2017

Updated by Sudip Kumar Roy I have received sms from BW-METROS that I have added 300 Bonus points in my ClubMetro A/c and my current Bal. is Rs. 427.80. Accordingly, I went to your Show Room at Goldighi Mall, Silchar, Assam to redeem by purchasing accessories like socks, polish etc. But your manager/sales personnel said that if I purchase only shoes or Bags, then my bonus points will be adjusted.

If so, this is my last purchase from Metro Shoues.

Please send your views in this regards.

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Comments

Swapnakalkura

from Chennai, Tamil Nadu

I bought a women’s footwear on 2/12/2017 worth ₹1490 and within a week the base layer of the footwear has started coming out on both the footwear .the cream colour cloth layer has also started to worn out and the layers are peeling off . If this is the condition of the footwear in a week, I don’t think it would last even a month .

Sadik Mirza

from Ponda, Goa

Dear sir
kindly to inform you that goa panjim not get service i call 4 to 5 time then
they sending water i am your reatil customer please see this matter

regard
sadik
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