Metro Shoes — I am submitting this complaint regarding my sandals

Address:Bangalore, Karnataka, 560066

I bought a shoe from metro in the Month of August for Rs.1890. Within a couple of months the sole started tearing off for which i went to the store again for a replacement. And as it took place before 3 months from the date of buying so they agreed to replace and this time they asked me to buy a sandal which wont be worn out even in water and good for long walks. I bought it for Rs.2690. I bought it on 15th of october. And after using it for a week, it again tore off. I called the customer care on the it tore i.e.30th of october.i have attached the call history also. It tore off in office and whole day i had to walk with that. Such pathetic and poor products for such high prices. They are just looting the Customers.

I bought from metro after some 2 years hoping that the quality would have improved. But NO. It hasn't improved and it will not.

I just want my money back For the shoe/sandal which i hardly wore for 10 days. I feel i am cheated. Not once but many many times. But my patience has a limit. They should feel ashamed for selling such cheap products to customer at such high prices.

I just want my money to be refunded. According to their return policy if we are not satisfied with their product, within 30 days from billling date our money will be refunded. So i dont want any more replacements or anything, i just want to return this rubbish and get my money back.

All images are attached as a proof.
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