Metro Shoes — lee cooper sandal

Address:

Khordha, Odisha, 751001

I have bought a new lee cooper sandal from metro shoes show room outlet on 1st may 2018 bill no 39859. The product is an old product as the manufacturing date was 1jan 2017 and defective/dead one as after using 2 days the stitching and pasting was out. I registered a complain with the show room on 7th may. The show room manager mr. Shabbr assured me that it will be replaced by the company. After mutiple follow ups the shabbar told me it can not be replaced and he can only repair the same. This is quite frustrating as the old and defective products as being sold in this outlet and i feel cheated by metro.