[Resolved]  Metro Shoes Ltd — DEFECTIVE SHOES

Address:

Surat, Gujarat

Dear Sir, I bought ladies shoes from METRO SHOES LTD, from surat chowk bazaar, his e-mail id is [protected]@metroshoe.com and phone number is[protected]. That bill number is 94813 dated 12/10/13. That shoes rate is 1690/- and it was wearing by very same day with very carefully without fold but still shoes's back side lathers was completely lost and I complaint for this on 23/11/13 so that staff was replied "Sir please come on 25/11/13 we will exchange." but due to time problem I goes on 26/11/13 then his manager was replied me "Sir I send it to in my company and whatever they reply I'll give you same" so I was give that shoes on 30/11/13. and that manager respected Mr. Riyaz was replied me "you will receive on 10/12/13." and I was not seen on receipt (SRT/7476) which date was written 21/12/13 due to loyal but today when I call them they replied still you have to wait 10 days. Even I was also told him "If company will repair then I dont want and you can take back as per your policy which was written in your back side of bill. So, hope you will help me ASAP. Warm Regards, Ali [protected]