Metro Shoes — New shoes faded out on couple of times using

Address:Metro shoes Pondicherry

I have bought shoes model no: 19-3690 at Puducherry branch on 8/7/2021 bill no - 163392, I have very well maintained and used the shoes only couple of times occasionally unfortunately the shoes got faded away long back unnoticed, after knowing the shoes were faded out went to Puducherry branch where they said it’s under offer time the shoes were bought so nothing can be done . It’s clearly understood from the answer given at metro Puducherry that people should not buy under sale / offer / discount periods where metro will sell old stocks and damaged products during this sale periods. Since we believe METRO SHOES as a branded company and myself a regular customer past 10 years would buy products from metro without doubts that products would get damaged soon. Even I bought a bulchy belt approx 1800 rs which got damaged powdering soon and my pants got dyes from the belt .But nowadays metro products are really worst or old stocks that are bought expensively . Even last week I made a purchase of aproxs 6500/- rs . However I’m shocked to hear that products under offer gets damaged very soon and that too they aren’t taken care by metro shoes . Since the answer given by your branch isn’t so much convincing In future I believe myself or recommend my friends / family memdbers to purchase at METRO SHOES . Attached photos of my shoes for your reference.
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