Metro Shoes — Poor quality of material

Address:

Parle point, Surat

I am buying foot wares from Metro since long. But these days they don’t provide the foot wares up to mark. I bought pair of heels from fresh stock from Metro SURAT Parle point. I had hardly used it twice or thrice and the heels were damaged like all the decorative stuff (glitter on the sandales) went off. We took the heels to the store, first he asked me that he will get it done in 2 days but he took 6 days and that too he didn’t fix it well. On top of that he started arguing that we don’t provide guarantee of any product. He was adding that the product is just of Rs. 2000/-. These people don’t value your money. At the time of purchase they promise like you won’t find any problem in the product. They have fixed some other material on my foot ware and returned me. They kept my foot ware box and bill with them. They didn’t returned me. All my heel is looking so shabby that I will not going to wear it.
The motive of writing this message is don’t waste your money in buying such thigs as these people don’t provide VALUE FOR MONY these days. They just give us the stuff like any ordinary shop. We go to Brands for buying trustworthy thigs which goes with our personality, reputation, status and on top of that our inner satisfaction. But since last two to three times I really have very bad experience with Metro.
Pathetic quality, pathetic services and thief kind of sales men. They denied to give me my bill, box of my foot wear and customer care number. I request you all that don’t purchase or I should say that don’t waste your hard earn money by purchasing such low quality foot wears.
I regret so much while drafting this complaint I wish it goes to the right person so that some improvement might be seen.