Metro Shoes — Product is not worth for the money

Address:

VR Chennai Mall, Chennai

Dear Team, I got a cheppal in the month of April 2022 for an amount of 2700. Since I am working from home, i hardly used this cheppal. When I took it back to the showroom in the month of Jan 2023, they asked me to give it back for service and I gave the same in Feb 2023. After almost a month they have now come back starting it can't be repaired. This is completely unacceptable. I saw the new model of this cheppal and they have done some modification for better quality. Since this showroom is in a mall, i had to pay 45 rupees parking charges everytime I visit the shop. Request you to check if something can be done in this regard to reduce the price or improve the quality.