Metro Shoes — Regarding damaged product of Metro Shoes

Address:

Plot No- 1678, Lane-4B, Bhakta Madhunagar, Pokhariput, BBSR- 751030

I purchased a flat brown sandal from Metro Shoes, Janpath, BBSR dated[protected] at the price of 1499/- but today[protected] while walking around I found that the sole has been detached from the base. Within 2 months I have used this slipper only 10-12 times. During purchase time the sales executive told me that the soles have been stitched with the slipper body but later I found that the soles have been pasted with the gum. I have never seen such a worst product of Metro. If a branded company will provide such a nasty product then why should we trust Metro shoes??!!! I have attached the images of the damaged product. Kindly resolve my issues as soon as possible.

Here are my details:-
Swagatika Khuntia
Mail ID: [protected]@gmail.com
Mobile No- [protected]