Metro Shoes — Shoes problems

I manish jha purchased 02 shoes from metro mgf mall gurgaon. After 3 months my one shoes goes shrink . When i was go to shops he said we will send to main branch for replacement or refund. But still metro shoes is hiding company mistakes and saying that shoes shrink due to wear and tear. Many time i asked that proof me if this is my fault but still not company proof it. Its a totally manufacturing defect .I request to you please see my problem and ask to metro shoes please refund or replacement of my shoes. Metro shoes is harassing me . Company want to eat my 4000rs. Its totally wrong practice by metro shoes. Now i am mentally very disturb due to my money, please help me .

My mobile number is [protected], email id is - [protected]@rediffmail.Com