Mg University — Duplicate marklists

Address:

MG UNIVERSITY, KOTTAYAM, PRIYADARSHINI HILLS,KERALA. 686560

I am an ex-student of mes College, kunnukara. I did b.com model ii marketing in[protected]. I did not receive the 1st and 2nd sem marklists nor from college or university. Later, i signed that i received the marklists and applied for duplicate.
I have visited university multiple times for this purpose. There is too much delay in the response or actions. In the mean while I lost all my marklists while travelling and requested again for all the duplicate marklists.
After submitting the required documents and verification in the univeristy, they say some or the other details are missing and ask to re-submit. Upon request, I have submitted the same multiple times; maybe 3 or 4 times.

There is no response from the university through email. Since I am working abroad, it is not possible to visit and enquire.
It is a very much bad experience from my side. I have been behind this since 2017. I can show all the sent mails and response from their side as well.

My reg no is 12113622. I would like to get a clarification on when I will get the marklists or even a response would have helped.
[protected]@hotmail.com
amir.[protected]@gmail.com