Mg University — I didnt get my btech degree certificate

Dear sir/ Madam,
I am Bijimol S. I was a student of IT branch in government engineering college idukki during[protected]. Two times i applied for my Btech degree certificate.Last applied date on 22/11/2019.
I have not yet received my btech degree certificate. Already i contacted on [protected]@gmail.com and [protected]@gmail. Com and all phone numbers. Also contacted previous section handler Rohini madam. She connected to current section. She told me that my certificate will deliver as soon as possible. After 4 months not yet received my certificate. Please check my application status. I passed out without any arrears on 2016. Already i submitted all necessary documents. After all issues regarding my name resubmited my application on 22/11/2019. Currently my working company need my certificate for official use.It will affect my carrier.Please help me to get my certificate.

Challan No: [protected] Name: BIJI MOL S Purpose: Degree Certificates Date:[protected]