Micromax — after sell service Bad experience of service center | |||
New Jobsheet No - *W[protected]* Jobsheet Date - 02 / 04 /2015 Old Jobsheet No - *W[protected]* Jobsheet Date - 05 / 03 /2015 Today is 40th Day in which 3 To 4 times i Visited Service center & 6 To 7 Email Communications.I Want Answers to my questions Why is Micromax taking time to decide a simple thing in my case? Why is Micromax ignoring & not replying on my emails? Why is Customer Care representative not talking or answering properly? What have you done in 40 days? Why is Micromax giving me a option of a used handset in replacement & that to of a lower version( Canvas A300 Glod Black )Youhave completely failed in repairing my Handset & also you have failed in giving me a adequate service. If you cant give service atleast don't play with customers emotions, valuable time & money by selling your product. .My Options to Micromax I Want Refund Against Micromax Canvas Knight A350 Or I want a New Box Packed Piece of Micromax Canvas Knight A350 (Full Black) In addition to it i also Want Warranty extension. Now I can not tolerate this any more.I am really frustrated & I don't need any of your poor / bad/ pathetic/ disgusting/ annoying options. I have used cell only for 3.5 months & you guys have given me horrible service, false commitments, unacceptable reasons & options. Before I take any harsh step against this issue...I would last time request you to give me either a refund or a brand new same piece in replacement. & this would really be the last time i am warning you for this..because i belong to media (Advertisement) field i ll just publish all these crap in newspaper & i have all the calls recorded & also all email communications.This is the last week that i am giving you & i am warning you for the last time that By 15th April, 2015 i want refund or a Brand new cell Micromax Canvas Knight A350 (Full Black). Was this information helpful? | |||
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Micromax Informatics customer support has been notified about the posted complaint. | |||
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
Service center & 8-10 Email Conversations we had & uncountable
phone calls at ur call centers. But you guys are horrible, pathetic,
unbelievalble u havent taken any decision yet. Now I can not tolerate
this any more. I am really frustrated & I don't need any of your
poor / bad/ pathetic/ disgusting/ annoying options. I have used cell
only for 3.5 months & you guys have given me horrible service, false
commitments, unacceptable reasons & options. I have lost my
business due to communication problem because i don't have a handset to
use. You guys have to pay me compensation for my business which be around INR 25000. & INR 20000 of my Handset. Total Compensation would amount to INR 45000.
Its a total Mental harassment i have gone through during this phase...u
guys have made me go out of my mind. Now i don't want any replacement
handset, I Want Refund Against Micromax Canvas Knight A350 ( Black )
also Micromax is responsible for the loss of 49 days of my Business
life.Now I cant wait any more i will Register FIR complaint in Police Station & consumer Court against Micromax & also post it on social media like Facebook and Google+
& consumer forum. I have all the calls recorded & also all
email communications. Micromax has cheated with me after selling their
product.New Jobsheet No - *W[protected]* Jobsheet Date - 02 / 04 /2015Old Jobsheet No - *W[protected]* Jobsheet Date - 05 / 03 /2015Thank YouUmesh Mahadik[protected]