Micromax — authorised Service Center not responding

Address:

Raigad, Maharashtra

dear sir, I purchased a mobile phone "MICROMAX" Model AO91, IMEI No [protected] [protected] RECEIPT NO 8510 on 06/06/2014 from "MAHALAXMI MOBILE GALLERY" SHOP NO 1-2, PATIL COMPLEX, SOCIETY, BELOW DENA BANK, PANVELTEL[protected] SIR, unfortunately In the warranty period since August 4, 2014 I came to know my touch pad was not responding hence as normal step I restart the mobile but many times same thing was happened. but on August 10, 2014 the mobile does not respond any order because of touch problem .I went to the shop he does not respond me favourably and told to go to authorised service centre.hence i went to mobile servicing centre I went to service centre on August 11, 2014 "M/S KRISHNA TELESYSTEM, SHOP NO 3&4, NEXT TO BIG BAZAR, TAKKA ROAD NAVI MUMBAI, PANVEL, 410206 TEL [protected] FAX EMAIL [protected]@mmxcheckpoint.com the service centre deposited my mobile "DOCKET NO R1408FMH11481364 DT 11/08/2014 on same day, and given assurance that you will get the mobile within a week because only touch problem there.After two weeks I inquired about the same they said your complaint is still pending. after repeatedly inquiring they did not bother about the customer . Sir, I they are not lifting up the phones or not replying just picking up and after 6 or 8 seconds disconnecting.I really handicapped there is no way to get my mobile at satisfactory level I want help from you sir after three months approx they are not giving my mobile till date I have not received any information status hence I request you to please get me the replacement of mobile as early as possible. expecting positive help. with best & warm regards R.H.Chitnis [protected]