Micromax — COMPLAINT REGARDING MICROMAX HANDSET

Address:

New Delhi, Delhi

Dear Sir/Madam, I purchased a MICROMAX SMARTPHONE AQ4501 from SNAPDEAL.COM on 27/11/2014 for Rs. 6125. Before updating it to the latest software it was working fine but after updating the software, within 2 days the volume of the speakers got very low. I visited the nearest service center situated in Patel Nagar to seek a solution to the problem. The technician replaced the speaker of the handset but then also the volume was not audible, he then formatted the device and updated it to the latest version but after updating it, the speakers stopped working. He then gave a month’s time to resolve the issue and my JOBSHEET NO-*N[protected]*. Kindly replace the handset with a new one and oblige. Thanking you in anticipation. Yours faithfully, Vijender Kumar Gupta Contact No;- [protected] Email id :- [protected]@gmail.com