[Resolved]  Micromax — falulty moblie submitted for sevice not returned for more than 2 months

Hi Bogan,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Dear micromax

I have sent you the mail with those details today .this is the script of that mail

Dear micromax I have been an ardent supporter of your brand untill
recently.i have recommended and bought a lot of micro max products
mysel[censored]ntil one of them went malfunctioning I bought a micromax
mobile model code SERMOBO460 on 27/04/14 from POORVIKA MOBILES,
TIRUNELVELI .The set ceased to function just in 4 months.As it was in
guarantee period i took the set to the authorized Micromax centre SRI
MOBILES, NAGERCOIL on 20/8/14.MY JOBSHEET NO.*SO[protected]*
The person in that centre said that my display had to be changed and
asked for one week time and she would inform me.that one week came and
she did not not phone me, so I went in person she was elusive in her
answers and she asked one week more.and after that time again she was
elusive in her replies and asked for more time .Thus I have gone to
that center more than 5 times I have witnesses regarding to this
fact..Every time I went there she says something or other without
solving problem.And the person was very rude too. The problem remains
unsolved till date. Now meanwhile as there was no phone I had to buy
another phone which cost me more money This problem has cost me a lot
mentally, physically and economically

So I am compelled to seek compensation from COURT under the CONSUMER
PROTECTION ACT 1986 under SECTION 2(1)( c )(i), 12(1)(a) I have
already sent you a mail and tried to contact you in vain I will move
on these lines pending your reply

This is my Indian Consumer complaints forum Complaint link
https://www.consumercomplaints.inmicromax-falulty-moblie-submitted-for-sevice-not-returned-for-more-than-2-months

I have sent another mail also to you previously on the date of
17/10/2014 to [protected]@micromax.com


-- GOMATHI SANKAR(bogan R)
20/6ab.perumtheru, kuzhithurai
Kanykumari District
629163
mobile no-[protected]

I have sent you an email with all the details you asked yesterday

My contact no is [protected]

from kuzhithurai, kanyakumari disrict, tamilnadu

Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.