[Resolved]  Micromax Informatics — E484, imei[protected] sound not working, worst service from 21 days

Address:Palakkad, Kerala, 678501

Sir,

I am a regular customer of samsung mobiles (s series). on 21/06/2016 i orderd for a micromax e484 through snapdeal and i got on 23/06/2016 and with in 25 days the mobile got a complaint "sound is not playing" i submitted my mobile with micromax service center near by - jb solutions, pollachi.
They told me its a software problem ok i waited for couple of days and after they telling its due to speaker failure and again i waited for 7 days after they telling they cannout find the problem have to sent company back for servicing i again waited for 15 days now they telling it again take 21 + days to solve. sir i dont want micromax phone and worst service. please give me back my spend money 14000 /- inr.
With in 20 to 25 days one mobile got complaint and i wanna wait for couple of month is not digesting for my theory.in future again i am going to face as problems. to avoid please sent back my amount as the needful.

Thanking you
Lijith tk
Mob:[protected]
Imei no: [protected]
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Sep 26, 2016
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2016
Micromax Informatics Customer Care's response
Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax
Complaint comments 

Comments

Dear lijithtk,

Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.

Regards,
Team Snapdeal
Dear lijithtk,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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