[Resolved]  Micromax Informatics — No service centres in kolkata!

Address:	700101
Website:	micare.micromaxinfo.com

I bought a canvas spark, model no. Q380 on 26th august, 2015.
Since last couple of months the phone is being very slow and almost all the apps become not responding including basic apps like music, gallery or fm. Very often mobile connectivity features like bluetooth, wifi do not open or do not get connected. The phone gets hanged a lot of times. It has happened several times that the screen has blacked out or stopped responding. The earphones have stopped working three months ago.
This was one side of the problem. The second part is completely non co-operative customer care service. The google map shows there are micromax service centres in
1) keshtopur, rabindrapally
2) 17, ganesh chandra avenue
3) chandni market, opposite canara bank
4) bowbazar, near central metro
Whereas there is no service centres at these locations. Why haven't the company yet updated these information?
There is one service centre at teghoria, kolkata but they do not do servicing for "warranty period items".
The harassment does not stop here. I called up a lot of service centre numbers but most of them were switched off or completely unethical behavior. Inspite of calling for 5-6 times they were not even ready to give their proper address.
The customer care number they provide is also useless. I called them up and they asked me if there are no service centres then how can they help me?
The warranty card is actually making a fool of their customers. If noservice is available what is the use of "warranty"?
I want a replacement of this product.