Micromax — Micromax canvas laptab

Address:	Gurgaon, Haryana, 122015
Website:	www.micromaxinfo.com

On June 2015 I purchased a Micromax Laptab from infibeam.com. Already it has been replaced once due to faulty screen. Now again same problem occurred and I complained about it on customer care helpline no. [protected] and[protected] but they are only giving false commitment of replacing the same but no steps are being taken. I asked them to refund my money but they are denying the same. Today also I called them up and asked the customer care executive to transfer my call to any senior person over there so that I could tell my problem. But they were so adamant that they did not transfer my call to anyone. Is this the transparency of any company for a dis-satisfied customer? I also wrote many complaints to [protected]@micromaxinfo.com but all my efforts went in vein. I even uploaded video of the faulty item and sent them as they said it was required by the technical department for verification. Therefore I request to take a strong action on this company and all crook people associated with this. These guys are cheats in name of professionals. They do not have any value of their words. Regards, Jnana Ranjan Pati Mob: [protected] Email: [protected]@gmail.com